Self Service Password ResetSSPR passwords not synchronizing
Users are unable to reset their expired passwords via SSPR.
Past Incidents
15th August 2025
iReadyiReady single sign-on not working
Single sign-on is not functional for iReady. A ticket has been opened with iReady. Updates will be provided as they become available.
I-Ready single sign-on should be working at this time. If you are still unable to log into iReady please submit a ticket.
14th August 2025
No incidents reported
13th August 2025
No incidents reported
12th August 2025
Directory ServicesPassword Resets Not Working As Expected
Users are experiencing a password mismatch between certain online resources after performing a reset. This is a known issue that we are working to address.
Users that are still experiencing issues with mismatched passwords (new password for computer, old password for portal) can try resetting their password again using SSPR through the portal. Password changes should be synchronizing as expected. If you experience any issues please submit a ticket to the service desk.
11th August 2025
No incidents reported
10th August 2025
Identity ManagerDisabled staff accounts
Some staff accounts may be inexplicably disabled. We are investigating the issue.
We believe the issue that were causing staff accounts to become disabled have been resolved. Please let us know if you are still experiencing trouble getting logged in.
We are still investigating the root cause of what is causing staff accounts to be disabled. At this time we do not expect accounts to be disabling themselves. We will continue to monitor the situation and provide updates.
