Password Resets Not Working As Expected Tuesday 12th August 2025 07:20:00


Users are experiencing a password mismatch between certain online resources after performing a reset. This is a known issue that we are working to address.

Users that are still experiencing issues with mismatched passwords (new password for computer, old password for portal) can try resetting their password again using SSPR through the portal. Password changes should be synchronizing as expected. If you experience any issues please submit a ticket to the service desk.