Unable to empty trash Monday 8th September 2025 14:48:00


Users are currently unable to empty the trash from their email account. Steps are being taken to remediate.

This issue should be resolved for all users at this time. Please let us know if you are still experiencing trouble emptying your trash.

The majority of users should now have the ability to empty their trash. Email is still being processed at one site, we expect it to be fully caught up by end of day or tomorrow morning. If you have not been able to empty your trash please try again, if it still is not working please try again tomorrow morning.

We are still working to resolve some unforeseen issues preventing us from emptying trash.

The issue preventing users from emptying their trash has been fixed. Please be aware that the server has to catch up, we are anticipating a wait of up to 72+ hours. We will continue to monitor the progress and anticipate that people should be able to empty their trash by next week.