Self Service Password ResetSSPR passwords not synchronizing
Users are unable to reset their expired passwords via SSPR.
Past Incidents
11th September 2026
No incidents reported
10th September 2026
iReadyMissing students from iReady rosters
Some new students may not be rostered in their iReady course. We have identified the issue and are working on a resolution.
New students that were unable to log into iReady should have access at this time.
9th September 2026
Self Service Password ResetSSPR not working for users
SSPR is currently unavailable. A fix has been identified but will cause service disruption impacting the OSD Portal as a whole. The fix will be implemented after hours.
SSPR should be working once more. Please send in a ticket if you continue to experience issues resetting your password.
8th September 2026
ParentSquareStudent association with parent inconsistencies
Some students are not getting associated with parents correctly. We have escalated the issue to ParentSquare support, they are investigating the issue.
We believe the issues preventing students from being correctly associated with parents should be resolved for most users. Please let us know if you are continuing to see association issues.
Parentsquare has identified an issue that was preventing guardians with students at multiple schools from being able to see their students at each location. This should be fixed for the majority of users at this time. Please let us know if you are aware of any other specific issues so that we can investigate on a case-by-case basis.
