Some systems are experiencing issues

Stickied Incidents

20th October 2026

Self Service Password Reset SSPR passwords not synchronizing

Users are unable to reset their expired passwords via SSPR.

Past Incidents

5th September 2025

No incidents reported

4th September 2025

No incidents reported

3rd September 2025

No incidents reported

2nd September 2025

Directory Services Slow login

Some users are experiencing a slow login when logging into Windows. We are aware of this issue and are currently investigating.

  • We have not had any reports about this issue for a couple of months, we believe it has been resolved at this time. If you are still experiencing slow login symptoms please let us know.

  • We are in the initial stages of implementing a new system that is meant to resolve the slow login issue. We are in the initial stages of implementation.

  • Investigation of this issue is ongoing. Users can restart their computers from the login screen as a work-around to avoid the slow login issue for now.

  • Investigation into the cause of this issue is ongoing. If you are experiencing this issue still, the current recommended work-around is to restart your computer prior to attempting to login, particularly if you shut your computer off every day. After turning the computer on (or if it is already on), on the login screen select the power button in the bottom right portion of the screen, select Restart. After the restart you should be able to log in normally.

  • We have received additional reports indicating that this issue has not been resolved. We will continue to investigate.

  • This issue has been resolved. If you are still experiencing trouble logging into your computer please submit a ticket.

  • A fix has been implemented that we believe will resolve this issue. Please send in a ticket if you are still experiencing slow logins after today.

  • This issue is still being investigated. A work-around has been identified. Information about this is forthcoming.

  • 1st September 2025

    No incidents reported

    31st August 2025

    No incidents reported

    30th August 2025

    No incidents reported