Self Service Password ResetSSPR passwords not synchronizing
Users are unable to reset their expired passwords via SSPR.
Past Incidents
22nd August 2025
No incidents reported
21st August 2025
No incidents reported
20th August 2025
iReadyUnsupported browser in iReady
Some students are receiving a message indicating their browser is not supported when they try to access iReady. We have identified the issue, we are currently exploring our options for remediation.
The Chrome OS updates that were pushed out seem to have resolved this issue. Please submit a ticket if you continue to experience this issue.
Mandatory updates will be assigned to devices before end of day today. The next time a user logs into a chromebook that requires updates, users will be prompted to install all available updates until the device is fully patched. This is expected to resolve the browser incompatibility.
19th August 2025
SmartPassSmartPass Unavailable in Portal
SmartPass is not appearing in the portal for many users.
The issue of many users missing Smartpass from their portals should be substantially fixed at this time. Please submit a ticket if you still do not have it available.
18th August 2025
No incidents reported
17th August 2025
No incidents reported
16th August 2025
No incidents reported
15th August 2025
iReadyiReady single sign-on not working
Single sign-on is not functional for iReady. A ticket has been opened with iReady. Updates will be provided as they become available.
I-Ready single sign-on should be working at this time. If you are still unable to log into iReady please submit a ticket.
