Some systems are experiencing issues

Stickied Incidents

20th October 2026

Self Service Password Reset SSPR passwords not synchronizing

Users are unable to reset their expired passwords via SSPR.

Past Incidents

11th April 2025

No incidents reported

10th April 2025

No incidents reported

9th April 2025

OSD Portal Authentication to a service provider has failed

Users may be experiencing "the request to provide authentication to a service provider has failed" when trying to sign onto services through the portal. We are currently investigating.

  • Services should be available at this time.

  • The affected system has been identified and taken offline. Functionality should be restored however there may be some performance issues.

  • 8th April 2025

    No incidents reported

    7th April 2025

    Identity Manager HTTP Status 500

    Some users are encontering an HTTP Status 500 - Internal Server Error trying to log into the OSD Portal. We are currently investigating.

  • This issue has been resolved.

  • Users should be able to authenticate at this time. There may be some performance issues encountered while we work to resolve the affected system.

  • 6th April 2025

    No incidents reported

    5th April 2025

    No incidents reported